FAQs
Q. Why does the website not always give running times for shows?
A. The producers are not always able to provide Jersey Opera House with accurate running times for the shows until a few days prior to the performance date. If the timings are essential for travel arrangements, please phone the theatre on the performance date.
Q. What option should I choose for a small child when booking on-line?
A. Please choose concession type ‘student’ as this covers all children up to school leaving age.
Q. Do you provide booster seats?
A. Jersey Opera House does provide booster seats. Please ask a steward before the performance starts.
Q. Why are there not concessions on all shows, especially comedians?
A. On many shows, such as amateur and stand-up comedians, the theatre has to adhere to the performers / directors’ wishes, especially in instances when Jersey Opera House is hired.
Q. Why when booking seats does it show that the theatre is ‘FULL’ on so many shows?
A. When choosing your seat, ‘FULL’ refers to a FULL price seat. If a show does sell out this will be displayed clearly on the main booking page.
Q. Can I get a refund?
A. Jersey Opera House has a No Refund Policy. Please click here for more information
Q. Can I bring my dog?
A. The only animals allowed in the theatre are guide dogs.
Q. Where can I park?
A. There are two car parks within walking distance of the theatre; Patriotic Street and Sand Street. Parking is free from 5pm to 8am and on Sundays.
Q. I am in a wheelchair. My companion will be accompanying me. Do they need to pay for a ticket?
A. Your carer will be entitled to a complimentary ticket when they accompany you to the theatre?